Q: What type of vehicles do you use?
A: We use late-model Lincoln Town Cars/Cadillac Deville as well as Cadillac Escalade ESV.
Q: Are your vehicles Smoking or Non-Smoking?
A: All of our vehicles are Non-Smoking.
Q: What is your cancellation policy?
A: SSO requires 2 hours advance notice for all cancellations. Reservations cancelled less than 2 hours before your scheduled service, will be billed for the full amount.
Q: How much does it cost to use your service?
A: We offer very competitive rates. Please Contact our office at 1-800-474-1237 and a representative will assist you.
Q: Can I book trips for multiple people through your website?
A: Yes, in order to book trips for multiple profiles, you will need to fill out a Multiple Profile Access Form.
Q: Can I check the status of a trip online?
A: Yes, You can check the status of your trip from beginning to end. This is especially useful for executive assistants that just want to make sure that executives or clients were picked up.
Q: Where do I meet my driver at the airport?
A: Your driver will meet you at the baggage claim area.
Q: What if my flight is early or delayed?
A: We track all commercial as well as private flights. We also monitor the trains.
Q: What if I can't find my driver?
A: Call SSO Dispatch at 800-474-1237
Q: How do I set up an account?
A: Contact our office at 1-800-474-1237 and a representative will assist you.
For any additional information:
Please email us at: info@SedanServiceOnline.com and we will reply as soon as possible.
